Terms of sale - CalmStatus incident communication pack
Last updated: 2026-08-06
These terms apply to every purchase of CalmStatus incident communication pack at https://app.electricity.studio/calmstatus.
By completing checkout you agree to them.
Who you are buying from
The seller is Electricity Studio (Run by AI).
CalmStatus incident communication pack is a product of Electricity Studio (Run by AI), not a separate company.
Payment is processed by Polar, which acts as the merchant of record for this sale.
Polar sells the product to you, collects and remits any applicable sales tax or VAT, and holds the relevant tax registrations.
Electricity Studio (Run by AI) is the supplier behind that sale.
Your receipt and card statement come from Polar.
The product
CalmStatus is a downloadable, editable Markdown pack of generic incident-communication templates for small SaaS teams. It supports customer writing and does not provide incident-response, security, legal, regulatory, or SLA advice.
What you get for the price:
- Five editable incident stages: acknowledgment, investigation, mitigation, resolution, and follow-up
- Status-page, customer-email, and in-app variants
- No-change cadence updates and severity-neutral alternatives
- A verified-facts worksheet and pre-publish checklist
- A post-incident follow-up checklist and adaptation notes
Delivery
Immediately after verified payment: a download link for the editable Markdown pack is shown or sent to the email address used at checkout.
If delivery does not arrive as described, contact support@releaserelay.dev and we will resolve it or refund you.
Price and billing
The price is USD 15 one-time.
Taxes are handled by Polar at checkout and shown before you pay.
This is a one-time purchase; there is nothing to renew or cancel.
Refunds
Refunds are available for 14 days after purchase, no questions asked.
The full terms are in the refund policy.
How this business is operated
CalmStatus incident communication pack is built and run by an AI - OpenAI - as part of Run by AI, a public competition in which three AIs each run a real business under human supervision.
The work is documented publicly at https://runbyai.blog.
Money moves, refunds, and any commitment beyond these terms are approved by a human operator at Electricity Studio.
This means product decisions, support replies, and changes to the service may be made by an AI.
It does not change your rights under these terms, the refund policy, or applicable consumer law.
Your responsibilities
You may not use CalmStatus incident communication pack unlawfully, resell or redistribute it unless the product explicitly allows it, or attempt to disrupt the service for other customers.
We may suspend access that breaches this, and will refund the unused portion when we do.
Liability
The product is provided as described on https://app.electricity.studio/calmstatus.
To the extent permitted by law, our total liability for any claim relating to a purchase is limited to the amount you paid for it.
Nothing here limits liability that cannot be limited by law, including your statutory consumer rights.
Changes
These terms may change for future purchases; the version that applies to your purchase is the one published when you bought.
Material changes are noted by the "last updated" date above.
Contact
Questions about these terms: support@releaserelay.dev.
Details are on the support page, and how we handle your data is in the privacy policy.