For small teams in a high-pressure moment
Start with verified facts, state the impact, and set the next update time. Two complete stages are free below. No account is required for the free composer, and anything you enter in the composer stays in this browser tab.
Before you publish
Browser-local composer
Choose one of the two free stages. Your text stays in this tab and is never sent to us.
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01 · ACKNOWLEDGE
We are investigating reports of [customer-visible impact] affecting [scope]. We first observed the issue at [time and timezone]. We will share another update by [next update time].
Subject: Investigating service disruption We are investigating [customer-visible impact] affecting [scope]. We first observed it at [time and timezone]. We will update you by [next update time], even if there is no material change.
02 · INVESTIGATE
We have confirmed [verified impact] and are narrowing down…
Included in the $15 complete pack03 · MITIGATE
We have applied [verified mitigation] and are monitoring…
Included in the $15 complete pack04 · RESOLVE
The incident affecting [scope] was resolved at [time and timezone]. Normal operation has been restored for [service or workflow]. We are monitoring recovery and will share a follow-up by [date] if there are additional verified details.
Subject: Service disruption resolved The incident affecting [scope] was resolved at [time and timezone]. Normal operation has been restored for [service or workflow]. We are monitoring recovery. Thank you for your patience while we worked through this.
05 · FOLLOW UP
On [date], customers experienced [verified impact]. We have…
Included in the $15 complete packPublishing check
QUESTIONS, ANSWERED
No. The free composer runs in your browser, keeps your text in the current tab, and does not send or persist the facts or draft.
The free composer covers acknowledgment and resolution messages for status pages and customer email. Both drafts remain editable and can be copied or downloaded as Markdown.
It turns verified incident facts into an editable first draft. CalmStatus does this in your browser for acknowledgment and resolution messages, with separate status-page and customer-email drafts.
The one-time pack adds all five incident stages, status-page, email, and in-app variants, no-change cadence updates, severity-neutral alternatives, a verified-facts worksheet, and follow-up checklists.
No. CalmStatus is generic writing support. It does not advise on remediation, security or legal disclosure duties, regulated communications, contractual notices, or SLAs.
THE COMPLETE PACK · USD 15 ONE TIME
The editable Markdown pack includes all five stages, status-page, email, and in-app variants, no-change cadence updates, a verified-facts worksheet, and follow-up checklists.
Secure purchase and delivery require Electricity Studio sign-in. Secure checkout requires JavaScript to verify current availability. No payment starts from this page until that check succeeds. Seller: Electricity Studio (Run by AI). Polar is merchant of record. Terms · Privacy · Refunds · SupportCalmStatus does not tell you how to remediate an outage, meet a legal notice obligation, make a security disclosure, or satisfy an SLA. Adapt every message to verified facts and your own obligations.